GoBible Devices Frequently Asked Questions
What can GoBible® products do that my I-Pod or any other MP3 player cannot?
What are the differences between the GoBible Voyager, Original GoBible and GoBible Traveler?
Do I need to download anything to listen to the Bible on the GoBible Devices?
How do I know what I am listening to while the device is playing?
Can I search the menus while the GoBible® device is playing?
What versions of the Bible are GoBible® products available in?
Are these products usable for the blind and sight impaired?
How are GoBible® players powered?
How do I order a GoBible unit?
Does GoBible® offer quantity discounts for large or bulk orders?
What type of payments may I use?
What is the Return Policy?
Can I play the GoBible® products in my car?
Can I listen to GoBible products with my own headphones?
How much is Shipping and Handling?
Can I pay for my order by check?
Does GoBible® offer Technical Support?
How do I register my GoBible?
What can GoBible® products do that my I-Pod or any other MP3 player cannot?
The Voyager and Original GoBible® are the first devices in the world that has the audio of the Bible cut to the verse level. Most other audio versions of the Bible are cut and indexed to the chapter level, so if you have downloaded the bible audio to your I-Pod or MP3 player and press fast forward, the audio will go from say, chapter 3 to chapter 4. The Voyager and Original GoBible® contain over 31,000 individually cut and indexed verses so you may search and begin play at any verse in the entire Bible. This had never been done before with the audio version of the Bible and it represents a real breakthrough in technology!
Moreover, the Voyager and Original GoBible® comes with Features that go beyond any Bible downloads. These include a Story Index of over 230 of the most popular Bible stories easily catalogued and accessible, a Topic Index, a Holiday/Events Index, a Bible in a Year program and a Bookmark feature.
What are the differences between the GoBible Voyager, Original GoBible and GoBible Traveler?
You may view the differences between our products here.
Do I need to download anything to listen to the Bible on the GoBible Devices?
No. All of our units have the enire Bible, over 70 hours of audio, preloaded on the device so out of the box, you may listen to the Bible. The Original GoBible and the Traveler are dedicated devices that do not hook up to a computer. The Voyager has 3 gigabytes of free space for you to download your own content.
How do I know what I am listening to while the device is playing?
The screen of the Original GoBible® and the Voyager will tell you exactly what you are listening to. It will tell you the book, chapter and verse that is playing. Moreover, when the verse changes in the audio, that change will be reflected on the screen so you may always tell exactly where you are in the audio.
The GoBible Traveler will always display the book and chapter that is currently playing.
Can I search the menus while the GoBible® device is playing?
Yes. While the audio is playing, you can search out different parts of the menus to look for something else and you can easily return to the Play page should you decide to stay put. The only time you cannot do this is when then voice menu on the Voyager or Original is activated.
What versions of the Bible are GoBible® products available in?
Currently the GoBible Voyager and Original GoBible® are available in the New International Version read by Charles Taylor and the King James Version read by Alexander Scourby.
The GoBible Traveler is available in the New International Version read by Charles Taylor, the King James Version read by Alexander Scourby or, in Spanish, Nueva Versión Internacional narrated by Rafael Cruz.
Are these products usable for the blind and sight impaired?
The Original GoBible and the GoBible Voyager both come with a voice menu that allows the user to hear the menu selection as the cursor highlights that option. We also have an audio instruction guide to help such users with familiarizing themselves with the Voyager or Original. That may be found by clicking here.
How are GoBible® players powered?
The GoBible Voyager is powered by a AAA rechargeable li-ion battery that is included. This battery may be charged by either the usb cord to a computer or using the usb cord and the AC adapter, a wall socket. You may not use the Voyager while it’s recharging.
The Original GoBible and Traveler models are powered by one AAA battery that will power the device for more than 20 hours depending on backlight timer useage, which is adjustable.How do I order a GoBible unit?
You may order through our website by clicking here or call 1-866-GoBible® 24 hours a day, 7 days a week.
Does GoBible® offer quantity discounts for large or bulk orders?
Yes! GoBible® offers quantity discounts in the following way:
Domestic U.S. Customers who purchase between five and nine GoBible® devices will receive 10% off the price of their entire order and will receive free shipping. These customers should enter "TGBQD-10" as the Promotional Code during the checkout process.
Domestic U.S. Customers who purchase ten or more GoBible® devices will receive 15% off the price of their entire order and will receive free shipping. These customers should enter "TGBQD-15" as the Promotional Code during the checkout process.
What type of payments may I use?
GoBible® accepts Visa, Mastercard, American Express and Discover Card.
What is the Return Policy?
For GoBible® units purchased on its website, through phone agents, and designated retail outlets, GoBible® offers a new replacement unit for a defective unit provided there is no physical damage to the player. The customer is still responsible for the original shipping and handling charges as well as the return postage and customs charges (if any). This warranty is valid up to thirty (30) days after the date of purchase. Units purchased through non-designated, third-party resellers are not covered by this warranty. To return a product for a refund or exchange, please complete the online Return Merchandise Authorization (RMA) Request Form.
Can I play the GoBible® products in my car?
Yes, GoBible® offers an FM modulator accessory that allows the device to play through your car stereo for $19.95. We also offer a set of portable speakers for group listening for $14.95.
Can I listen to GoBible products with my own headphones?
Yes. The earphone jack on all our products is universal so any set of headphones or speaker cord that you would plug into any MP3 player or Ipod would will work in a GoBible player.
How much is Shipping and Handling?
The GoBible, LLC uses USPS First Class mail for shipping. Orders typically require one to two business days for processing and three to nine business days to arrive. Rates begin at $6.95 for shipping and handling anywhere in the United States, Puerto Rico, and the Virgin Islands. Shipping to Canada is done through USPS with rates beginning at $9.95. An additional shipping charge may be applicable for additional units and accessories.
Can I pay for my order by check?
Yes, you can pay by check or money order. Download the Pay-by-Check form, complete it, and mail the form with your check to the specified address. Once your check clears--this is faster for money orders--your order will ship promptly.
Does GoBible® offer Technical Support?
Yes, by calling 1-866-GoBible® 24 hours a day, 7 days a week. You may speak to a customer representative who will walk you through any technical problems you may have. You may also email us here.
How do I register my GoBible?
You may register your GoBible device by clicking here.
For instructions for the visually impaired please click here.
1-866-462-4253For device, sales and support
Mon-Fri 7:30am-10pm EST Sat-Sun 9am-8pm EST
Email for download sales and support